For me, it was simple. I bought a new E class back in 2001 and it was so terrible to start with – so plasticky and plain on the inside, and so dreadful in terms of performance, that I swore to never buy another Mercedes and leave the brand to the new money upstarts who so love it!
My litany of complaints:
My new car developed three major problems, all within the first few thousand kilometers.
The car had driven just 1000 km. in all, and the sensors stopped working. Every time I start the car, the ESP, ABS and other sensor alarms all start going off, advising me next to visit the workshop! I have started ignoring them, which kind of defeats the purpose of having this complex sensory system in place. Having sent the car back to the workshop on three occasions within the first 2000 km. these remain unfixed!
This appears to clearly be a recurring defect in the car. Perhaps I have been given a defective car?
I seem to be facing a lot of trouble with my almost-new E220 CDI, which was purchased new in October 2001. First, the sensors stopped working when the car had been driven only a few hundred kilometers. I got rather alarmed, when I was a few hundred kilometers outside Delhi, and the car LCD ordered me to return to the workshop!
That repaired, now at the ripe old age of 2800 kilometers, my car’s air-conditioning system has altogether stopped working. I have checked the fuses and they seem to be fine. I have been trying to call T&T Motors since Saturday evening, and their weekend duty guard seems set on banging the phone down on me, without giving any information.
I am such a careful driver (the condition of my car stands testimony to this) and I drive very gently, so there is no way that poor driving conditions could be responsible for the airconditioning having stopped working.
I can’t drive the car till the air-conditioning is restored or repaired, depending on what is wrong with it.
In changing the sensor, I find that the car has been driven close to 150 kilometers. How can this be possible? It has merely gone to your showroom and back to my of***e, ostensibly. Also, a full tank of fuel is now down to a three-quarter-full tank. Perhaps someone used the car unauthorizedly while it was at your workshop? Please investigate. I also noticed over six fresh scratches, among other places, around the driver’s side door opening handle. Again, please investigate.
I recall that someone else was driven in a customer’s car when I came to test drive the Merc, prior to buying it. I am concerned that my own car was perhaps used as a temporary test driver vehicle during the sensor repair job, which would easily explain the extra kilometers runs, and the scratches on the paintwork…
I think I wouldn’t have faced such early problems if I had bought even a Maruti 800!
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