No technically literate person can be fooled into believing that the constant loading of corrected VOLUME OF SUCH DOCUMENTS IS TOO HEAVY. THEY MAY BE FOUND BY GOING THROUGH ALL S.M. software is not aimed at clearing known defects. Yet we have proof that most of these attempts have failed and the secret manner in which they are carried out further endangers a customer’s life.
We have been provided service measures where new control unit software or patches to be added are prescribed for known defects such as those in transmission, battery, consumer electronics and every conceivable area of the car have been addressed. Many of these "new softwares "have failed to do the job such as in the case of the SBC brake system where after some un specified tampering news of repeat failures was noted. The experiments have continued and do so to this day where the EXAMPLE from 2-12-2010 is particularly shocking in its AUDACITY. Here after major shortcomings must have been known in every area of the cars a broad and sweeping reprogramming of ALL CONTROL UNITS was ordered!!! Following is significant :
- In this document it is clear that all control is exercised secretly and the operator has no role to play. The "UPDATION" is controlled by sending ADD-ONS to the dealer’s scanners and using the dealer as a remote terminal.
- The total process of updating on-the-road software is carried out at the manufacturers/dealers convenience and the customer is not guaranteed the benefits of the corrected(experimental) software unconditionally/immediately which is what is legally expected.
- If any customer has suffered as a result of known-to-be defective software he is left in the dark and such campaigns which are most relevant are hidden from him.
Apart from the driver software for control units even the settings of that software are manipulated through the dealer’s scanner by remote control directly by the "EXPERTS". The self diagnosis functions can even be put on R & D type settings where warning systems can be disabled or de-sensitised for frequently occurring and legally threatening defects. The examples are too many but you can scan through all the service measures and find them individually.
For example when transmission defects were not too common the Mercedes Benz 6 speed gearboxes used to go into a true "limp home mode" where the driver could never shift the gear beyond first gear till the failed internal sensor or mechanical defect was addressed in a workshop. With the introduction of the most defective transmission (722.69 7- gtronic) it became obvious that the sensor failure had become an everyday occurrence. As a result Daimler Engineers seem to have deactivated the previous limp-home system, putting the car in third gear without a serious warning to the customer such that when the car is restarted a self check restores the car to normal functioning (gear change available) until the next occurrence of sensor failure. In this way most customers would not even notice the defect but in rare case if the defect occurs while the customer is overtaking without warning he may be unable to accelerate and may die as a result. Even after that while examining the car it may be said "THAT THERE WAS NO WARNING ON THE DASHBOARD AND THERE WAS NO FAILURE". Only the company engineers would be able to go into the stored faults and see the KM reading of Fault occurrence where the evidence is totally within their control!! After market scanners are not allowed to display THIS information.
Various service measures exist where such defects are ROUTINELY Scanned during customers visits or by calling free camps and if found, secret corrective measures including changing of components such as valve bodies of transmissions are carried out on an experimental basis. Even here we have evidence of many measures failing to stop the defect and new ones being launched.
A serious investigation is needed and the constitutionality of such changes to the private property of individuals must be addressed.